Your customers crave this above all else
Customers are demanding. Sometimes they're even unrealistic. But aren’t we all sometimes? Your customers want everything under the sun when they want it. They don’t want excuses. They don’t want incompetency. They don’t care about you as much you think they do. But…
They're still your customers and you better treat them right or they offer the job to someone else. Since you can’t give customers everything they want right when they want it, give them a great attitude.
A great attitude is what your customers want more than anything in the world! Give them a great attitude:
- when they're upset with you
- when they're unrealistic
- when they're spied off
- when they want something
- when they demand something
- when they ask you a question
- when they complain
Give your customers a great attitude no matter what and you'll be the hero. There are way too many businesses complaining about their #1 source of income…their customers. Insane? Yes. Still true? Unfortunately.
You be the person and organization that gives your customers what they want more than anything else… A great attitude!